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RVers hate exterior lights and speakers, but I have a theory on why manufacturers keep adding them

rvtravel.com

RV buyers consistently hate exterior lights and speakers, yet manufacturers keep adding them — suggesting showroom appeal, not campsite experience, drives design.

Principal-Agent ProblemIncentive MisalignmentExperience GapVeblen Goods
RVers hate exterior lights and speakers, but I have a theory on why manufacturers keep adding them

Theory Briefing

  • RVers widely complain that exterior lights and speakers are unwanted, yet manufacturers keep installing them in new models.
  • The theory: RV decision-makers don't actually go RVing, so they optimize for what dazzles on a dealer lot, not what works at a campsite.
  • Features that wow a first-time buyer in a showroom can annoy experienced campers and neighbors in the real world.
  • This gap between who designs a product and who lives with it explains why user feedback rarely seems to reach the factory floor.