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How AI Talks People Out of Conspiracy Theories—and What We Can Learn From That - WSJ

wsj.com

AI chatbots are cracking open one of persuasion science's hardest nuts — changing conspiracy believers' minds — and the method reveals surprising lessons about how belief actually works.

Inoculation TheoryBackfire EffectMotivated ReasoningPersuasion Theory

Theory Briefing

  • Researchers found that LLMs like ChatGPT and Claude, when instructed to debunk conspiracies, were measurably effective at shifting believers' views.
  • AI's success challenges the backfire effect theory, suggesting that patient, tailored counter-arguments can overcome entrenched misinformation.
  • The findings point to inoculation theory and motivational interviewing as the hidden mechanics behind why AI-led debunking actually sticks.